Introduction

This Privacy Notice explains how PETI ELEMENT d.o.o. collects, uses and protects your personal data when you visit our website, submit an inquiry, make a reservation or use our services.

PETI ELEMENT d.o.o., Spodnje Sečovo 46 B, 3250 Rogaška Slatina, Slovenia, is the controller of your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

For any privacy-related questions, you may contact us at: info@kurort-rogaska.com

What Personal Data We Collect

Depending on the services you use, we may collect the following information:

• Name and surname
• Address
• E-mail address
• Telephone number
• Reservation and inquiry details
• Payment-related information
• Website usage data and cookies
• Communication preferences
• Information voluntarily submitted through contact forms or promotional activities

Identification documents may be requested only where required by law or for reservation verification purposes.

Why We Collect Your Data

Your personal data is processed for the following purposes:

Responding to inquiries and contact requests
Processing reservations and accommodation services
Providing wellness, medical and hospitality services
Sending reservation confirmations and service-related notifications
Processing payments and invoices
Improving website functionality and user experience
Sending promotional offers and newsletters where consent has been provided
Ensuring website security and fraud prevention

We process personal data only where there is a lawful basis to do so, including contractual necessity, legal obligations, legitimate interests or your consent.

Website Analytics and Cookies

Our website uses cookies and analytics tools, such as Google Analytics, to improve website performance, functionality and user experience.

You may manage or disable cookies through your browser settings.

For more information, please refer to our Cookie Policy.

Sharing of Personal Data

Personal data may be processed by carefully selected third-party providers strictly for the purpose of delivering our services and operating the website, including:

• Hosting providers
• Payment service providers
• Reservation systems
• IT and website support services
• Analytics and marketing platforms

All third-party providers are required to process personal data securely and in accordance with applicable data protection regulations.

We do not sell or unlawfully share your personal data with third parties.

Data Storage and Retention

Your personal data is stored securely within the European Union.

We retain personal data only for as long as necessary to fulfil legal, contractual or legitimate business obligations, or until you request deletion where applicable.

Your Rights

Under applicable data protection laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the relevant supervisory authority

To exercise any of your rights, please contact us at:
info@kurort-rogaska.com

Security of Personal Data

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss or disclosure.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to this Privacy Notice

We reserve the right to update this Privacy Notice at any time in order to reflect changes in legal requirements, services or website functionality.

The latest version will always be published on this website.

Contact

PETI ELEMENT d.o.o.
Spodnje Sečovo 46 B
3250 Rogaška Slatina
Slovenia

E-mail: info@kurort-rogaska.com